Pay My Bill
MMH offers a variety of bill payment methods to suit your needs. See the list below to find the most convenient option for you.
Financial support
Our patient account representatives and financial counselors are available to assist you with billing inquiries and the financial aspects of your care at Margaret Mary Health.
Ways to pay your bill
Online
Pay your bill via your patient portal account online or through our secure payment site.
Phone
Mail payments to:
Margaret Mary Health
PO Box 226
Batesville, IN 47006
On-site
Pay your bill in person Monday-Friday at our main campus:
321 Mitchell Avenue
Batesville, IN 47006
Payment plans
MMH offers zero-interest payment plans. You can set up your own plan online by visiting your patient portal or via our bill payment site. Plans may also be arranged via phone by calling our Patient Financial Services team at 912.933.5441.
Payments may be set up as reoccurring automatic payments via credit or debit card. View our chart to see plans available.
Payments accepted
MMH accepts the following forms of payment:
- American Express, Discover, MasterCard and Visa credit/debit cards
- Personal check
- Cashier’s check
- Money order
No processing fees will be charged.
Financial resources
Financial assistance and support is available for those unable to pay for medically necessary care is available.
Bill statements and payment reminders
Guarantors (the insurance holder responsible for medical bills) will receive a paper statement, including a QR code for convenient access to pay your bill online. Email and text notifications of account statements and payments due will able be sent to your preferred email address and cell phone number.
Reminders will be sent via text leading up to the due date if payment has not been received, and an overdue reminder after the due date has passed if payment has not been received. Guarantors have the ability to enroll in paperless statements which are sent via email and can opt out of text notifications.
Understanding your bill statement
We understand the information on healthcare billing statements can be overwhelming and confusing. To help you better understand your billing statement and the terminology, review our Explanation of Billing Statement quick reference.
FAMILY BILLING
Monthly billing statements are created based on the Guarantor (insurance policy holder) and will include all patient encounters associated to the Guarantor for the month. All encounters can be viewed when you pay online, and additional bills can be added to already established payment plans. If you have any questions regarding your billing statement, please contact our Patient Financial Services team at 812.933.5441.
Frequently asked questions
How will I receive bill notifications?
Paper statements will be mailed monthly, unless you opt to receive electronic statements only. Email and text notifications of account statements and payments due will also be sent to your preferred email address and cell phone number. Reminders will be sent leading up to the due date, the day of due date if payment has not been received and an overdue reminder after the due date has passed and payment has not been received.
How can I pay my bill?
MMH offers multiple bill payment options including online, by phone or mail:
1. Patients can pay their bill online through their patient portal or by visiting mmhealth.org/paymybill.
2. Patients can scan the QR code located on the billing statement or click the link provided in their email or text reminders to pay the bill online.
3. MMH accepts payment by phone 24/7 for no additional charge at 812.933.5441 ext. 1.
4. Payments can be made by mailing the detachable portion of your billing statement with payment to Margaret Mary Health, P.O. Box 226, Batesville, IN 47006.
What types of payment do you accept?
MMH accepts the following forms of payment and does not charge any processing fees:
– Personal check, cashier’s check or money order
– All major credit or debit cards (American Express, Discover, MasterCard, Visa)
We do not accept electronic funds transfer (EFT) payments at this time.
Do you offer payment plans?
Yes. MMH offers zero-interest payment plans. The amount of time you have to pay off your balance is based on the total amount owed. Payment plans can be set up online at mmhealth.org/paymybill or by calling one of our Patient Financial Counselors at 812.933.5441.
Can I set up automatic payments?
Yes. Payment plans can be set up with reoccurring automatic payments via credit or debit card. Email notifications will be sent as confirmation of automatic payments made toward statement balance.
Am I eligible for financial assistance?
You may quality for financial assistance if you meet specific criteria. You can learn more about financial assistance on our website or by calling our Patient Financial Services Team at 812.933.5441.
How do I know insurance processed all my charges?
You may request a copy of your itemized statement from Patient Financial Services to compare with your explanation of benefits from your insurance company to make sure all charges have been processed. If you’re unsure, contact your insurance company with any questions on denied charges or out-of-pocket amounts you are responsible for.
Will I receive one billing statement for all services provided at MMH?
Yes. MMH utilizes a consolidated monthly account summary billing statement that is based on the Guarantor (insurance policy holder) and includes all patient encounters (hospital services and MMH physician services charges) associated to the Guarantor for the month. Certain physicians may help with your medical care that are billed separately from MMH services and commonly include doctors who read your X-rays and EKGs, provide anesthesia services, among others.
How often will I receive a statement from MMH?
Account statements are sent to patients monthly until the balance due is paid in full.
Why is the Amount Due different than my Total Remaining Balance?
The Amount Due is the minimum amount of the bill that must be paid for the current billing statement. The Total Remaining Balance is the total amount owed for all services provided.
What if I cannot pay the Amount Due in full?
You have the ability to set-up a payment plan to reduce the amount currently due. This can be completed online in your patient portal or through mmhealth.org/paymybill. If you need assistance or have additional questions, please contact our Patient Financial Counselors at 812.933.5441.
How do I see my payments on the monthly account summary?
The monthly statement will show personal payments posted on each visit within the last 30 days.
What are the different adjustments under my visits/services on my monthly account summary?
The adjustments you see on your monthly account statements include insurance payments, MMH adjustments due to contractual agreements with insurance providers and patient payments made.
Who can I contact with questions about my bill?
If you have questions about your bill, you can speak to our Financial Services team at 812.933.5441. Representatives are available Monday – Friday from 8 a.m. to 5 p.m. EST.
Who can assist me with online payment support?
If you are unsure of how to navigate our online bill payment site and need assistance, please contact our Patient Financial Services team at 812.933.5441.
